Damage that could potentially incur charges

  • Any scratches 1 per panel that are over 2.5cm in length.

  • Deep scratches which show metal or base paint coating

  • Major Accident damage

  • Lost, missing or absent spare keys

  • Cars that haven’t been serviced in accordance with the manufacturer guidelines

  • Documentation not with the vehicle – service records, handbooks etc

  • Uncleanliness in the interior of the vehicle, stains on seats, excessive dirt.

  • Excessive windscreen damage

  • Alloy wheel damage due to negligent driving and contact with kerbs. This has recently been update to an area of 5.0cm in total for the entire circumference of the wheel.

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