Terms and Conditions of AMG’s Website

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern AMG Autolease Ltd’s relationship with you in relation to this website.

The term “AMG Autolease Ltd” or “us” or “we” refers to the owner of the website whose registered office is The Lodge, Armstrong House, First Avenue, Robin Hood Airport, Doncaster, DN9 3GA. Our company registration number is 00723850. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without AMG Autolease Ltd’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

The following terms and conditions are there to inform you of the terms in which we perform our services on your behalf. Thus these terms apply to any agreement you enter into by using our services and or as credit broker. Please read these terms carefully and ensure you have fully understood these before agreeing to use any of our services or placing an order. In placing an order you are bound to the terms listed.

Terms and Conditions of AMG’s Services

Definitions

CAP – CAP Automotive Limited is the company used by AMG to provide information on vehicles

Deposit – A lump sum payment made at the time of order that is returned on delivery of the vehicle. *Only applicable to certain orders

Credit Check – This process whereby a review of a borrower’s credit history by a lender prior to the extension of credit

Finance Agreement/Documentation – A statement outlining the terms of credit between a lender and a borrower/ consumer

Initial Payment – Refers to the first monthly payment as part of your leasing contract that can vary in amounts depending on your agreement

Monthly Payment – The payments made following your initial payment every month until your specified contract end date

Manufacturer/Dealer – The company who made the car

Maintenance/ Servicing – A motor vehicle service is a series of maintenance procedures carried out at a set time interval or after the vehicle has travelled a certain distance. The service intervals are specified by the vehicle manufacturer in a service schedule and some modern cars display the due date for the next service electronically on the instrument panel.

Pre-Registered vehicle – A pre-registered car (or pre-reg) is exactly that; a car that has never been owned or driven by a normal member of the public (known as an end-user in dealer speak) but has been registered to a dealer, broker or leasing company.

MOT – A complulsory annual test of older motor vehicles for both safety and emissions

Consumer/Customer/You – The individual, using AMG’s services, including but not limited to: visiting the webpage, making a vehicle enquiry, ordering a vehicle and entering in a finance agreement with a Lender

AMG/We/Us – AMG Autolease LTD

VAT – Value added tax, a tax on product whenever value is added to the final sale

Lender – The company lending financial credit in order for the vehicle to lease

Vehicles

Vehicle imagery used is supplied by vehicle manufacturers through the use of a CAP code. Thus AMG makes every effort to ensure imagery, colours and options shown are accurate. AMG cannot accept responsibility for imagery that does not accurately depict vehicles describes, while we will always try and endeavor this is the case, but it cannot be guaranteed. Thus, information and imagery should always be used as a guide not fact.

AMG cannot accept any responsibility or liability for costs or losses associated with the information supplied on our webpage.

Maintenance and Servicing

You as the consumer will be responsible for the maintenance and servicing on vehicles in accordance with manufacture’s requirements and any further requirements listed by the finance company in relations to upkeep of the vehicle. You as the consumer are responsible for the running of the vehicle in line with manufacturer’s guidelines and AMG cannot be held responsible for any costs or losses incurred through you as the consumer not following these guidelines.

In the case that an agreement is taken by you on a pre-registered vehicle the MOT shall be covered by you at the date required from the initial registration/ published taxation point in line with UK law. You will still be entitled to the remaining balance on the manufacturers warranty and roadside assistance cover, however this will only run form the initial published taxation point and not from the start of your agreement.

Road Tax

Road Tax (VED) will be covered throughout the term of the contract within the pricing set out in the agreed terms. You will be liable to pay in increase in VED throughout the contract should the rate change from the UK government.

Age and Location restriction on orders

You can only apply to place an order though AMG if you are over 18 and a resident of the United Kingdom

Prices

Personal leasing prices include VAT; this is explicitly made clear on all quotes and online pricing

Business leasing prices exclude VAT; this is explicitly made clear on all quotes and online pricing

VAT is subject to change in line with the rate set by the government. Should this rate changes you will be liable for the change in cost

Prices quoted or advertised include the following unless clearly stated:

–          Delivery of the vehicle to any destination within the UK excluding Northern Ireland. Should additional charges be necessary AMG reserves the right to pass this onto you the consumer. In such circumstances, prior warning will always be given and you reserve the right to cancel the order should you not want to pay the difference

–          Road fund license for the term

–          Vehicle registration charge

–          Number plates

AMG reserves the right to alter pricing before or after the order of a vehicle. In which case the customer will always be informed of the change in pricing and have the option to continue with the order, or cancel should they wish.

All online pricing is aimed to be accurate at the time of the user’s request, however due to the fluctuating nature of the vehicle pricing market; AMG cannot guarantee they will be accurate. AMG does however strive to keep these accurate with consistent maintenance of the webpage.

Due to the nature of human error with manual pricing or forces outside of AMGs control, online pricing abnormalities and errors can happen. In such circumstances AMG reserves the right to refuse the order and thus has no obligation to fulfil the order on the customers demand. Should AMG notice the error after an order has been made, AMG will try to contact the customer through the contact details be provided. Should no response to AMG be received from the customer, AMG reserves the right to cancel the order without verbal or written permission from you the consumer.

Online prices are there as a guide and for informative purposes only; a formal quotation must be received for the pricing to have validity between AMG and the consumer.

Pricing advertised online may not contain the exact colour you as the customer would like. Therefore some colours and paint types can incur and increase to the rental quoted.

“Cashback” can sometimes be included in the agreement between AMG and you. In these cases the consultant which specifically set out the process of how payment may be received. AMG will endeavor to deliver this within 14days of the vehicle being delivered, however in some circumstances this may not be possible.

Business Customers

If you are not a consumer, you must be able to confirm that you have permission to act on behalf of a business or be able to bind the business you plan to purchase the vehicle through AMG.

Orders & Your contract with AMG

A signed quote and supply of a proposal form with intent to order with AMG does not create a contract between both consumer and AMG. Orders will only enter into a contract once the finance documents from the lender have been signed by the consumer. Even then, the contract for the lease and payments associated with the vehicle is between the consumer and the finance lender, not AMG.

The contract between AMG and the consumer for our services is only triggered once, contractual obligations within the order form are signed. Once this has happened the consumer has agreed to using AMG’s services as a broker to source a vehicle.

In the rare circumstance that the agreed specification/model/ colour of vehicle becomes unavailable after the signature of the finance documentation, AMG will contact the consumer to offer alternatives. Should the consumer wish not to proceed on this basis you will be able to cancel your order without a penalty and a refund will be given should costs already have been paid.

Orders are subject to a credit check as part after the consumer has chosen to place and order. In these circumstances you an individual party are authorising us to perform a credit search in your name for personal contract hire. For business contract hire you are authorizing a credit search in the name of the company and its Directors.

You the consumer are responsible for checking the exact specification and colour of the vehicle to ensure it is the product you require. While AMG will describe the vehicle as accurately as we can within any correspondence with the customer, the sole responsibility to ensure it matches the consumer’s exact requirement falls with the consumer themselves. The liability falls with the consumer if vehicle delivered matches the exact specification listed within the AMG’s documentation.

Your consumer rights of cancellation and Refund

In the event you wish to cancel please contact AMG via telephone on 01302623163 or email sales@amgautolease.co.uk

For regulated broking agreements that fall outside of face-to-face dealings you have the right to cancel the contract without any penalty or given reason within 14 days you accept our quotation and our terms and conditions. The official date the cooling off period starts is the date the finance document are received and verified by the funder not AMG.

While the credit lender is responsible for returning any deposit, initial payment or any other monies owed to you in the event of a cancellation, AMG will offer to provide the service of arranging this communication between he two parties (lender and consumer) in this event should the consumer wish.

If the order is cancelled both before and after the finance documentation with the lender is signed, AMG reserves the right to pass on any fee to the consumer the finance lender charges associated cancellation of the vehicle.

Delivery

Orders made from outside the UK will not be honored, as AMG Autolease can only deliver within the UK.

Once the finance documents have been correctly signed and returned to the lender, AMG will liaise with you to arrange delivery of the vehicle to you chosen destination.

As stated under the ‘Prices’ section, the delivery charge for the vehicle is already included within monthly rentals/ lease price. Any additional charges associated with delivery in rare circumstances will be communicated to the consumer.

The finance company will normally allow for 100miles for the delivery of the vehicles and any mileage over this go towards the final mileage. This however can vary, and is an agreement between the consumer and lender thus AMG is not liable for any charges applied by the lender from the delivery of the vehicle. If you require your vehicle to be delivered on a transporter, this can be arranged but can be subject to an extra cost.

Delivery leads times are not a statement of fact and are a best estimate subject to variables outside the control of AMG. Therefore AMG is not bound contractually to meet these lead times and estimated delivery date. AMG cannot be held liable for any cost or losses (direct or indirect) associated with a vehicle delivery date outside of the lead time specified within correspondence with you the consumer. AMG will keep the customer informed on estimated delivery dates should the information have been passed onto us as the broker. These factors can include but are not limited to, manufacturing delays, product recalls, and human error.

Excess Mileage

Excess mileage charges are a part of leasing agreements and are set by the finance lender. This is shown as PPM within the quotation and will be explicitly listed within finance documents. Please always refer to your contract for the type of excess mileage charge applied. Some lenders with have a set rate and some with increase the rate depending on the level you are over the agreed amount. AMG cannot be held responsible for any excess payments incurred from the consumer exceeding their contracted mileage allowance.

Non factory or non-dealer fitted extras

Non factory or dealer fitted extras may be available on your vehicle, however these cannot be guaranteed and due to the bespoke nature often price and delivery times are not fixed.

AMG Autolease reserve the right to not install an extra that is not factory fit if it deems it not suitable on the specified vehicle. AMG will always endeavor to try and meet the customer’s requirements however.

The removal of non-factory or non-dealer fitted extras will result in a refund on the extras removed, however it does not give the consumer to right to cancel the order free of charge on this basis.

Special offer stock

AMG may quote the user on special offer stock which is usually discounted on standard pricing. When a special offer stock quote is given it is always subject to availability. In the scenario that an order is made by the consumer and the stock has expired, AMG will attempt to source the vehicle elsewhere. In which case a replacement is not available, AMG cannot be held responsible for any personal losses or affects to consumer based on the assumption they believed they were getting a new replacement.

Liabilities

Business customers:

Nothing in these terms and conditions limits or excludes our liability if in performing our services if;

  1. a) We cause death or personal injury through our own negligence
  2. b) We commit fraud or fraudulent misrepresentation

Subject to the above, AMG cannot be liable for any of the following, including through negligence of own through the provision of our services:

–          Any loss of profit, sales or business revenue

–          loss or corruption of data, information or software

–          loss of business opportunity

–          loss of anticipated savings

–          loss of goodwill

–          any other indirect loss

Personal consumers:

It is our Obligation as well as yours to comply with these terms, and any loss or damage as a result of our breech of these terms in performing our services holds us liable. However, we are not responsible for any loss or damage that is not is not pre foreseen or unavoidable. It is only classed as our liability if any loss or damage was a direct result of us breeching our terms and conditions at the time you entered into a contract for our services.

Nothing in these terms and conditions limits or excludes our liability if in performing our services;

  1. a) We cause death or personal injury through our own negligence
  2. b) We commit fraud or fraudulent misrepresentation

Subject to the above, AMG cannot be liable for any of the following, including through negligence of own through the provision of our services:

–          Any loss of profit, sales or business revenue

–          loss or corruption of data, information or software

–          loss of business opportunity

–          loss of anticipated savings

–          loss of goodwill

–          any other indirect loss

Uncontrollable Events

AMG cannot be held responsible for any loss or damage, direct or indirect to you as a consumer or business due to events outside of our control. Our obligations to perform our services will be suspended at the point at which the event outside our control takes place. Where events outside our control are classed as:

“Any act beyond our reasonable control due to unforeseeable circumstances and or caused by variables outside our own influence or control”

If an event outside of our control takes place AMG still agrees to the following as falling within our scope of services:

–          To contact you as soon as reasonably possible to inform you of the event

–          Work with you to reach an appropriate solution to the event

You can still apply to cancel your contract under an event outside our control; however any refund or cancellation fee is subject to agreement by the lender and not AMG.

Personal Information

In entering into an agreement with AMG you are giving us permission to use your personal information for the following:

–          Provide our services

–          Process payments for services, if there is a payment attached to AMG’s service

–          Perform a credit check

–          Passed onto finance providers for the purpose of entering into a finance agreement

–          To keep you informed on other offers that may be available on our site occasionally

In this agreement, you are also agreeing that credit lenders and credit reference agencies may keep a record of such searches they perform as part of their checks.

Statutory Rights

As a consumer you still have your statutory rights, and none of the above terms and conditions will affect these.

Should you not be happy with the service or good received through AMG it is within your rights to make a complaint and for us to deal with this through our complaints procedure.

Any complaints should be sent in the first instance to sales@amgautolease.co.uk in which our complaints team will respond and run you through our full complaints procedure. As part of obligations to you as the customer we shall respond within 3 working days of the complaint being raised. This does not however been there will be a resolution within this timeframe. AMG is committed to resolving any compliment in an efficient manner and wanting to reach the desired outcome by you the consumer. In any instance in which you are still not satisfied, you can officially refer the complaint to the Financial Ombudsman Service.

Waiver

If we fail to insist that you perform your obligations under these terms, or we do not enforce our rights against you, that still does not mean we have waived your rights in relation to the above terms and conditions. In the circumstance in which your obligations will be waived, you would be informed by a formal letter from ourselves in which this will be explicitly made clear. Under no other circumstance will you obligations be waived.

Acknowledgement of your understanding of these terms

Should you not understand any of the phrasing in the above terms and conditions, or want any points clarifying, it is your responsibility as the business or consumer to seek clarification and fully understand the terms by contacting us prior to entering into and agreeing any contract. AMG will then further explain or clarify any of the points you wish to understand within the above terms ensuring you completely under both ours and your obligations. Please contact us at sales@amgautolease.co.uk or 01302 623163 for this clarification. Thus, by agreeing to the above terms and conditions this is an acknowledgment by yourself that you fully understand and agree to what you have read.

 

 

 

 

 

 

 

 

 

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